Terms of service
1. Legal Drinking Age
You must be 18 years or older to purchase alcoholic beverages from our store. By placing an order, you confirm that you are of legal drinking age in South Africa.
We reserve the right to request proof of age and may cancel your order if verification is not provided.
2. Responsible Consumption
We promote responsible alcohol consumption. By purchasing from our store, you agree to use our products in a legal, safe, and responsible manner.
3. Product Availability
All products are subject to availability. In the unlikely event that a product is out of stock after your order has been placed, we will contact you to offer a suitable replacement or a full refund.
4. Pricing
All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice.
5. Orders & Payment
All orders must be paid in full at the time of purchase. We accept secure payments via the methods displayed at checkout.
Once payment is received, your order will be processed and dispatched according to our shipping policy.
6. Delivery
We only deliver within South Africa and use The Courier Guy for nationwide deliveries. For full details, please refer to our [Shipping Policy].
Alcohol will only be delivered to persons 18 years or older. Age verification may be required upon delivery.
7. Returns & Refunds
Due to the nature of our products, we do not accept returns on alcoholic beverages unless the item is damaged, defective, or incorrect. Please refer to our [Returns & Refund Policy] for full details.
8. Risk and Ownership
Risk in the products passes to you upon delivery. Ownership of the products only passes to you once full payment has been received.
9. Prohibited Use
You may not use our products or website for any unlawful purpose. Misuse of our service may result in your account being suspended or legal action being taken.
10. Limitation of Liability
We are not liable for any direct, indirect, or consequential damages arising from the use or misuse of our products, or from your reliance on any information on this site. Use at your own discretion and risk.
11. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes will be resolved in accordance with South African legal processes.
12. Contact
If you have any questions about these Terms of Service, please contact us at:
Email: natalie@redstonecraft.co.za